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FAQ's

Do you accept returns?
Unfortunately, no. Framesets are being built in a small batch, one at a time, just for you. However, why would you want to return your new favorite bike?

How does the pre-order work?
All good things are worth waiting for, right? Once you've placed your order, time to sit tight. Once the frames are finished with being built, sent off to paint, then sent to us, then we'll make sure they are all good, prepped for the build, and headsets will be installed. After that, we'll send out your frame or put it in the queue to be built up with the groupset and wheels of your choice.

Can I pick up in store?
Yes, you can. Add the discount code "LOCALPICKUP" at checkout and we'll hold your frameset or complete bike here at the shop and wait to see your smiling face.